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What You Agree to When You Join bursa303

These Terms & Conditions govern every action you take on your bursa303 account — from depositing via DANA, OVO, GoPay or QRIS through to withdrawing your rewards and…

Account Eligibility RulesDANA, OVO, GoPay & QRIS Deposit TermsWithdrawal Verification PolicyAccount Suspension ConditionsDispute Resolution Path

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Scope and Jurisdiction of These Terms

bursa303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply to all accounts registered on bursa303.win and are subject to change without prior notice; we will post any update on this page with a revised effective date. Your continued use of the account after an update constitutes acceptance of the revised

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terms. Access to certain features depends on local law — residents of Indonesia may use DANA, OVO, GoPay or QRIS for deposits, and those payment channels are governed by Indonesian banking regulations alongside our own internal policy. We do not accept accounts opened on behalf of
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a third party. Any breach of these terms — including multiple accounts, fraudulent payment attempts or abuse of promotional conditions — may result in account suspension pending a formal review by our compliance desk.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT & ESCALATION

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe a decision on your account was made in error, our support team is available around the clock — 24 hours a day, 7 days a week — through three verified channels. Players in Makassar and across Indonesia can expect an initial response within minutes via live chat, making it the fastest route for urgent account or payment disputes.

Team online

Live Chat

Open the chat widget on bursa303.win at any hour. Our agents respond within minutes for account-related questions, terms clarifications and deposit or withdrawal disputes via DANA, OVO, GoPay or QRIS.

Email Support

Send a detailed message describing your terms-related concern. We aim to reply within 24 hours and will quote the specific clause that applies to your case so nothing is left ambiguous.

WhatsApp Desk

Reach the terms and compliance desk via our official WhatsApp number listed on bursa303.win. Attach any relevant screenshots or transaction IDs to speed up the review of your query.

ACCOUNT INTEGRITY

How We Uphold These Terms Every Day

Enforcing our Terms & Conditions consistently is how we keep the platform fair for every account holder.

Data Storage Practice

Your account data — name, contact details, transaction history — is stored on encrypted servers. We do not sell or share this data with third parties outside of legally required disclosures, and retention follows a rolling 5-year window from the last account activity.

Cookie Policy

bursa303.win uses session and preference cookies to keep your lobby state intact between visits. You may disable non-essential cookies via your browser settings, though doing so may affect how certain account features behave on your device.

Account Security Steps

We require a verified mobile number and a confirmed email address before any withdrawal is processed. Two-step identity checks apply to accounts that change their registered DANA, OVO or GoPay details within a 30-day window.

Transaction Record Retention

Every deposit and withdrawal — including QRIS and bank-transfer records — is logged and retained for a minimum of 5 years. You may request a copy of your transaction history by contacting our support desk via live chat or email.

Amendment Requests

To request a correction to your personal data held on your account, submit a written request through email support with a valid identity document attached. We process confirmed corrections within 7 working days and notify you when the change is live.

Dispute Escalation Path

If a live-chat or email resolution does not satisfy your concern, you may escalate via our WhatsApp compliance line. We document every escalation with a reference number and commit to a written resolution within 5 business days.

Terms & Conditions: Common Questions

The questions below cover the clauses that account holders ask about most — eligibility, payment terms, account suspension rules and how to request changes to your personal data. If your question is not listed here, our 24/7 live chat team can point you to the specific clause that applies.

Eligibility depends on local law. Where local law permits, any individual submitting accurate personal details and a valid Indonesian mobile number may open a single account. Operating multiple accounts under one identity is a direct breach of these terms and will result in suspension.

We may update these terms at any time by posting the revised version on this page with a new effective date. Continued use of your account after the update date is treated as acceptance. We encourage you to check this page regularly, especially after any account notification email.

Funds held in a suspended account are frozen pending our review. If the review clears the account, your balance is restored in full. If the suspension is confirmed, we follow our internal refund protocol and contact you within 7 business days via your registered email address.

All transaction records — including deposits via GoPay, QRIS and DANA — are retained for a minimum of 5 years. You may request a copy at any time through our email support channel; we will provide the records within 7 working days of your verified request.

Submit a written request via email with a copy of a valid identity document. We process confirmed corrections within 7 working days. Data removal requests are evaluated against our legal retention obligations; we will explain what we can and cannot delete in our written reply.

Breaches include: opening more than one account, providing false identity information, using payment methods registered in another person's name, or attempting to manipulate game outcomes. Any confirmed breach may result in account suspension and forfeiture of pending withdrawals pending compliance review.

These Terms & Conditions apply to all transactions made via DANA, OVO, GoPay, QRIS and supported bank transfers. Each payment channel is also governed by the relevant Indonesian provider's own user agreement, which you accept independently when you use that service.

What You Agree to When You Join bursa303

How to Reach Us About These Terms

Live Chat

Email Support

WhatsApp Desk

How We Uphold These Terms Every Day

Data Storage Practice

Cookie Policy

Account Security Steps

Transaction Record Retention

Amendment Requests

Dispute Escalation Path

Terms & Conditions: Common Questions

01 Who is eligible to open an account on bursa303?

02 Can bursa303 change these Terms & Conditions without telling me?

03 What happens to my DANA or OVO deposit if my account is suspended?

04 How long does bursa303 keep my transaction records?

05 How do I request that my personal data be corrected or removed?

06 What counts as a breach of these terms?

07 Which Indonesian payment methods are covered by these terms?

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