Reference

Privacy Policy for Your bursa303 Account

Your personal data belongs to you — bursa303 sets out exactly how we collect, use and protect it so you always know where your information goes.

Data encrypted in transit and at restDANA, OVO, GoPay, QRIS transaction data protectedYou can request access to your data anytimeNo data sold to third partiesRetention periods clearly stated

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What Data We Collect and Why

bursa303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with bursa303, we collect the information needed to verify your identity, process your transactions and keep your account secure. This includes your name, email address, device identifiers and payment method details — such as your GoPay wallet ID or QRIS reference

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— used during deposits and withdrawals. We also log session data to detect unusual login activity on your account. We do not collect more than we need, and access to your raw data internally is restricted to authorised staff. Your eligibility to use certain features depends
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on local law, and our data practices adjust accordingly for Indonesian accounts. Retention of transaction records follows applicable regulatory periods.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about your data, want to correct a record or need to understand how a specific piece of your information is used, our support team is available around the clock. You can reach us through live chat directly on the bursa303 site, by email at our privacy address, or via WhatsApp for quicker responses. Players in Makassar and across Indonesia typically receive a first response within two hours during active support hours, which run 24 hours a day, seven days a week.

Team online

Live Chat

Start a live chat session on the bursa303 site at any hour. Our agents can locate your account record and answer data questions directly, usually within minutes of you connecting.

Email Privacy Request

Send your data access or deletion request to our dedicated privacy email. We acknowledge all emails within 24 hours and resolve straightforward requests within seven working days.

WhatsApp Support

Message our WhatsApp line for fast triage of privacy queries. This channel is monitored continuously and is especially useful for urgent account-security concerns tied to your personal data.

DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy

Our privacy practices are not a checkbox exercise — they shape how every part of the bursa303 platform is built.

Encryption at Every Layer

All data sent between your device and our servers travels over TLS encryption. Stored records, including your payment method references such as OVO wallet IDs, are encrypted at rest using industry-standard AES-256 protocols.

Cookie Use Disclosed

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can adjust cookie preferences through your browser settings at any time without affecting your core account access.

Account Security Measures

Suspicious login attempts trigger an automatic account flag and email alert to you. Two-step verification is available for your account and we recommend activating it immediately after your first deposit via DANA or GoPay.

Data Retention Schedule

Transaction records are kept for the period required by applicable financial regulations, typically five years for Indonesian accounts. Non-essential behavioural data is purged on a rolling 12-month cycle unless you request earlier deletion.

Third-Party Data Sharing

We share your data only with payment processors — such as the networks behind DANA and QRIS — and identity verification services strictly necessary to run your account. We do not sell your data to advertisers or data brokers under any circumstances.

Your Right to Request Changes

You can request a copy of all data we hold on you, ask us to correct inaccuracies or request deletion of non-mandatory records. Submit requests via live chat or email and we will confirm receipt within one business day.

Frequently Asked Privacy Policy Questions

Below are the questions we hear most often about how bursa303 handles your personal data, your rights as an account holder and what to do if something does not look right. If your question is not listed here, reach out via live chat and our team will respond directly.

We collect your name, email address, mobile number and, where verification is required, a government-issued ID. Payment method details — such as your DANA or OVO reference — are recorded per transaction for fraud prevention and dispute resolution purposes.

Payment references are stored in an encrypted database accessible only to our payments and compliance teams. We retain transaction tokens for the period required by applicable Indonesian financial regulations, after which they are securely deleted from our systems.

Yes. Submit a data access request via email or live chat with your registered account email address. We will compile and send your data file within seven working days, in a readable format, at no cost to you.

We share data only with payment processors such as the QRIS and OVO networks, and with identity verification providers when required. We do not share your data with advertisers, analytics resellers or any unrelated commercial parties.

Session cookies keep your account active between pages. Analytics cookies help us understand site usage in aggregate, not at an individual level. You can block non-essential cookies in your browser settings; this will not prevent you from logging in or making deposits.

Transaction and identity records required under financial regulations are retained for the mandatory period, which depends on local law. Behavioural and marketing-related data is deleted within 30 days of account closure upon your confirmed written request.

Contact our privacy team immediately via live chat or our dedicated privacy email address. We investigate all reported concerns within 48 hours and will communicate our findings and any corrective actions taken directly to your registered email.

Privacy Policy for Your bursa303 Account

How to Reach Our Privacy Team

Live Chat

Email Privacy Request

WhatsApp Support

Six Ways We Protect Your Privacy

Encryption at Every Layer

Cookie Use Disclosed

Account Security Measures

Data Retention Schedule

Third-Party Data Sharing

Your Right to Request Changes

Frequently Asked Privacy Policy Questions

01 What personal data does bursa303 collect when I open an account?

02 How is my DANA or GoPay transaction data stored?

03 Can I request a copy of all the data bursa303 holds on me?

04 Does bursa303 share my data with third parties?

05 How do cookies affect my privacy on the bursa303 site?

06 What happens to my data if I close my bursa303 account?

07 Who do I contact if I believe my data has been mishandled?

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